"These guys did a really effective job at frightening off all of our customers and investors so we're hoping the public will support our case in the name of justice, right to repair and humanity" Kytch co-founder Jeremy O'Sullivan said, via Motherboard. Kytch has since filed a lawsuit against Taylor, alleging that Taylor started working on its own version of the so-called "dangerous" Kytch system, and a California court has issued a temporary restraint order against Taylor on behalf of Kytch.
WIRED also reported that Kytch's cre- ators believe Taylor hired "private detectives to obtain their devices" to accomplish this task. Once Taylor found out about Kytch, however, they told McDonald's that the Kytch machines breached "confidential information" and were capable of caus- ing "serious human injury" after taking one from a local franchise. Now their work to fix McFlurry extruders has thrown them into an epic conflict with fast-food giants, complete with legal threats, private investigators, and betrayal. For those following along at home: Kytch has filed its lawsuit against ice cream machine maker Taylor- claiming trade secret theft-as well as a Taylor distributor and a McDonald's franchisee it says violated a contract by giving their device to Taylor: clarelocke app box leS2v Andy Greenberg A tiny startup called Kytch hacks McDonald's ice cream machines to make them break less. Before Kytch figured a way to get around it, McDonald's was forced to rely solely on "certified" re- pair technicians to fix their machines, for whom the wait time could last several weeks. As reported by WIRED, not only does Taylor sell the ma- chines to franchise owners for $18,000, but keep the machines' functionality secrets from them, locking them into "pricey maintenance contracts" for years to come. Kytch, a private company that connects ice-cream machines to "the cloud" created a device that essen- tially hacks McFlurry machines to fix them, much to the dismay of Taylor, the company that actually sup- plied the fast-food joint with the machines that that are notoriously difficult - and costly - to repair. Fortunately, a California court has ruled in favour of an independent company seeking to make McDonald's ice cream more accessible for all - or at the very least, fix the pre-existing machines. loca- tion and whether or not they're currently in service. In fact, the broken McDonald's ice cream machine phenomenon is so severe that McFlurry en- thusiast launched McBroken in 2020, a website that tracks the McDonald's machines at every U.S. McDonald's McFlurry machine maker hit with restraining order by rival company fixing their devices Danielle Sinay If you've ever found yourself at McDonald's, desper- ate for a McFlurry - only to learn that, quite like your heart, the ice-cream machine is broken - you're far from alone.
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